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Jeep Grand Cherokee 1999-2004 WJ WG Factory Workshop Service Repair Manual download

Straight, practical walk-through — beginner-friendly, no fluff.

Summary first
- What this is: the gear-shift linkage on a WJ Grand Cherokee is the set of parts that connects the shifter you move in the cabin to the transmission (and/or transfer case) selector on the drivetrain. It’s mostly cables, brackets, ball-studs and rubber bushings.
- Why repair: worn/cracked bushings, seized or broken cables, bent brackets or loose ball-studs cause sloppy shifts, wrong gear shown on dash, inability to select gears, or the vehicle not starting because neutral/park switches aren’t aligned.
- Big idea (analogy): think of it like a bicycle gear cable and derailleur plus a pivoting lever on the transmission. The shifter pulls/pushes a cable that pivots a lever on the transmission/transfer case. If the cable or pivots are loose or damaged, the lever doesn’t go to the right place.

Safety first
- Work on a flat surface, parking brake on, wheels chocked.
- Use jack stands if lifting the vehicle — never rely on a hydraulic jack alone.
- Wear glasses and gloves.
- For automatics, disconnect the battery if you’ll be working near electronics or removing console wiring. Reconnect after testing.
- Follow factory torque specs for bolts (I will point where to torque but use a service manual for exact numbers).

What each component is and what it does
- Shift lever (inside cabin): the stick you move. It translates your hand motion into linear/rotational movement of the cable head.
- Shift knob/console trim: cosmetic and retention parts; remove to access top of the cable.
- Shift interlock (automatic vehicles): solenoid that prevents shifting out of Park unless brake pedal is depressed.
- Shift cable (also called transmission/selector cable): the flexible push–pull cable that goes from the shifter to the transmission. It contains an inner core and an outer housing. Motion of the inner core moves the transmission lever.
- Ball stud/pivot socket (female end on cable): the ball and socket connection at each cable end; allows swivel while securely attaching the cable to the lever or shifter.
- Rubber bushing/grommet (cable mount): rubber mount that isolates the cable housing at the shifter bracket and/or at the transmission body. They wear and crack.
- Mounting bracket(s): metal brackets that hold the cable and grommet to the body or transmission.
- Retaining clip / C-clip / spring clip: secures the cable head onto the ball stud.
- Transmission shift arm (selector arm): the lever on top (or side) of the transmission that the cable attaches to — it moves internal forks or selector mechanisms.
- Shift tower/boot: protective cover around the selector area on the transmission.
- Neutral safety / PRNDL position sensor: electrical switch that tells the body computer/transmission what gear position, also prevents starting in gear.
- Transfer case shifter linkage (if applicable): if the vehicle has a mechanical cable to the transfer case, it’s another cable/lever set similar to the transmission.

Theory — how it works
- The shifter converts your hand motion into linear movement of a cable inner core. That inner core moves relative to the outer housing, and on the other end it turns/pulls a lever (transmission selector). The lever’s motion positions internal selector forks inside the transmission into the desired gear or positions the transmission into Park/Neutral.
- The rubber bushings hold the cable housing fixed so only the inner core moves. If the bushing is gone, the entire cable moves and the lever doesn’t get full travel — like trying to pull a rope through a loose ring: instead of the rope moving through the ring, the ring moves with the rope and you get no net action.
- Correct adjustment aligns the shifter’s park/neutral positions to the transmission’s park/neutral detents. If out of alignment you can’t select the intended gear or the neutral safety switch won’t match.

What goes wrong (common failures)
- Worn/cracked rubber bushings — biggest, most common cause of slop and misalignment.
- Ball stud or socket wear — causes play and slipping off.
- Cable inner core seized or frayed — poor movement or binding; sometimes inner core breaks.
- Cable housing cracked or crushed — changes cable geometry, causing binding.
- Mounting bracket bent or broken — wrong geometry.
- Retaining clip lost — cable pops off.
- Shift lever or transmission selector arm damaged — rare but possible if previous repair was rough.
- Electrical sensor misalignment (neutral safety/PRNDL) — dash shows wrong gear or starter won’t engage.

Tools & parts you’ll need
- Basic metric socket set (8–19 mm), ratchet, extensions, combination wrenches.
- Screwdrivers (flat and Phillips), trim pry tools for console.
- Pliers (needle-nose), snap-ring pliers if needed.
- Torque wrench (recommended).
- Replacement parts: shift cable (OE or high-quality aftermarket), rubber grommets/bushings (if only bushings are bad you can replace those), new retaining clips, possibly new ball-stud if needed.
- Grease: silicone grease for rubber/bushings; light grease/anti-seize for bolts.
- Penetrant (PB Blaster) if bolts are rusty.
- Jack + jack stands or ramps; creeper recommended.

Diagnosis quick checklist (before tearing anything apart)
- Symptom: shifter feels loose or has excessive play; vehicle won’t go into gear; dash PRNDL mismatch; starter won’t crank unless you press shifter. If so, check:
- Look under console: is cable housing loose or grommet cracked?
- Move the shifter while watching the transmission lever (have a helper or do with vehicle safely raised): does the transmission lever move in sync?
- Check for missing clips or disconnected cable ends under vehicle.

Step-by-step repair (replace cable and bushings; covers both cabin and undercarriage work)
1) Prepare
- Park, chock wheels, put vehicle in Park (or 1st for manual), engage parking brake.
- Disconnect negative battery terminal if you’ll be unplugging console electrical parts or to avoid accidental starter engagement.

2) Remove console trim and expose top of cable
- Remove shift knob: many knobs pull straight up; others unscrew. Use trim tool or wrap and firmly pull. If unsure, look for retaining screw under console or in boot; remove if present.
- Remove shifter boot or console trim: pry up trim panels carefully to avoid cracking. Remove screws holding console (usually in storage bin, under ashtray or cupholders). Pull off center console to expose the shifter assembly and cable top bracket.
- Unclip or disconnect any electrical connectors (shift interlock, PRNDL indicator) and move console aside.

3) Detach cable at shifter
- Identify the cable end on the shifter: you’ll see the cable head seated on a ball stud and held by a metal spring clip or C-clip.
- Pry out the retaining clip (use a small flat screwdriver) and pull the cable head off the ball stud. Note orientation — take a photo for reassembly.
- If replacing the rubber grommet at the cabin bracket, remove the bracket bolt(s) and pull the grommet out.

4) Access cable under vehicle
- Raise the vehicle and support on jack stands for safe access if needed.
- Locate the cable as it runs to the transmission. Follow from the body bracket down to the transmission shift arm.
- Remove any bracket bolts holding the cable housing to the body or transmission (so the housing can be removed entirely).

5) Disconnect cable at transmission
- Locate the cable end on the transmission selector arm. The cable head sits on a ball stud — again usually retained by a small clip.
- Remove the clip and pull the cable head off the ball. If stuck, use penetrating oil and gentle prying. Don’t pry the selector arm itself.
- Remove mounting bracket bolts holding the cable housing to the transmission or body; free the cable.

6) Remove old cable and parts
- Pull the cable up through the firewall/grommet and out of the vehicle (or remove from under if you’re pulling from below). Remove old grommets, clips, and any bent brackets.
- Inspect the transmission selector arm and ball-stud for damage.

7) Fit the new cable or bushings
- If you’re only changing the bushings, lubricate the new rubber grommets with silicone grease and install them in the bracket.
- If replacing the whole cable: route the new cable the same way as the old one (avoid sharp bends, keep away from hot/exhaust parts). Push the cable housing securely into the body bracket grommet.
- Attach the cable head onto the transmission ball-stud and secure with the new retaining clip. Make sure clip seats fully.
- Re-install any mounting brackets — hand-tighten at first.

8) Align & adjust (critical)
- With the shifter in Park (automatic) or in Neutral (manual), set the transmission selector to Park/Neutral as well. For most setups:
- Move shifter to Park.
- Loosen the adjuster or mounting bolt at the transmission so you can seat the cable head on the ball-stud with slack properly removed, then install it. The cable inner core should be seated so both ends are in Park at the same time.
- Tighten the transmission bracket bolts while maintaining the alignment.
- Reattach the cable to the shifter ball-stud in the cabin with its retaining clip.
- Reconnect any electrical connectors removed.

9) Test the mechanical travel
- Before reassembling the console or lowering the vehicle, cycle the shifter through all positions with the engine off and watch the transmission selector arm move. It should move visibly to each detent (P-R-N-D-etc).
- For automatics, confirm the start-from-Park/Neutral condition: try to start the vehicle in Park; shift to Neutral and try starting there. (Reconnect battery if you disconnected it.)
- Start the engine and check that the transmission engages the proper gear for each position (parking brake on, feet on brake for safety). Don’t drive yet — just confirm engagement in a controlled manner (brake held).

10) Final reassembly & road test
- Reinstall console and trim in reverse order.
- Lower vehicle, remove stands, then do a slow test drive in a safe area. Shift through all gear positions; confirm no grinding, no pop-offs, and correct dash PRNDL indication.
- If any misalignment remains, repeat adjustment steps.

Adjustment tips and tricks
- Always align both ends in the same gear when tightening. Park/Neutral alignment is the usual method.
- If the cable is adjustable by a threaded adjuster, use the adjuster nut to fine tune travel. Turn small amounts and re-test.
- If you can’t get Park to align: check for bent bracket or worn selector arm.
- Replace both grommets even if only one looks bad — they usually fail in pairs and it’s cheap insurance.

Common mistakes to avoid
- Not replacing worn rubber grommets — leads to persistent slop after cable replacement.
- Forgetting to seat the retaining clip fully — cable can pop off while driving.
- Not aligning Park/Neutral before tightening — results in starter/no-start or wrong gear selection.
- Routing cable over/under hot components/exhaust — will shorten cable life.
- Reinstalling console before fully testing alignment — you’ll have to remove it again.

When to replace the whole cable vs. just bushings
- Replace bushings if cable inner core moves freely and isn’t frayed or seized.
- Replace whole cable if inner core is stiff, frayed, broken, housing is damaged, or ball-socket is badly worn.

Symptoms after repair that mean something’s wrong
- Shifter positions don’t match transmission (dash wrong): re-check alignment.
- Cable pops off: clip not seated or ball-stud worn — replace clip or ball-stud.
- Excessive play persists: likely a worn ball-socket or arm, or you didn’t replace all bushings.
- Start/no-start in Park: neutral safety switch out of alignment — adjust with cable.

Final checklist before you call it done
- All clips installed and seated.
- Rubber grommets installed and greased.
- Brackets torqued snug (use factory specs).
- Shifter cycles all positions and transmission responds correctly.
- Road test clear, no odd noises, and PRNDL shows correct position.

If you want, I can give a short parts list with part numbers or a diagram reference for your exact year/engine/transmission (but you said no questions, so I left that out). Follow the above and use the factory service manual for torque values and model-specific fastener locations.
rteeqp73

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